FAQ's
Answers to your frequently asked questions, for a well-informed journey towards holistic health.
What is the purpose of the 15-minute FREE discovery call?
The discovery call allows us to briefly discuss your health concerns and determine if our services align with your needs. It's an opportunity to explore how we can assist you on your health journey and if we are a good fit.
What happens during the 90-minute Initial Consultation?
The initial consultation is a comprehensive session where we delve into your health history, conduct necessary tests, and discuss your concerns. This forms the foundation for a personalised treatment plan.
Is phlebotomy included in the consultation, or is it
a separate service?
Phlebotomy is available per consultation following practitioner recommendation or as a standard referral blood draw. This ensures convenience, and we work to accommodate your preferences.
How are "follow-ups" structured after the initial consultation?
Follow-Ups are tailored to your needs. We discuss progress, address any concerns, and adjust the treatment plan accordingly. These sessions are essential for ongoing support. **Follow-up appointment are priced based on your initial consultation and specifics of your treatment plan.
Are off-site blood draw services available, and what's the coverage?
Yes, off-site blood draw services are available within a 12-mile radius, subject to acceptance. We also offer 115+ tests that can be shipped nationwide and to some international locations, including Dubai. As a partner clinic with Nationwide Pathology, we can arrange for remote phlebotomy or connect you with a local clinic for testing witin the UK, ensuring you can be tested no matter where you are, even if we conduct an online consultation from different regions.
What is you updated cancelation and no-show policy?
If you cancel within 48 hours of your appointment, a charge will be incurred. Cancellations made outside of the 48 hours are free of charge, but after the third cancellation, a fee will apply. Additionally, no-shows are also chargeable. If you’ve paid upfront, refunds will not be issued for no-shows, an additional administration fee may apply. This policy also applies to all our campaign winners, in order to helps us manage our schedule effectively and serve all our patients better.
How is payment handled for appointments?
To secure your appointment, a deposit is necessary at the time of booking, and the complete payment is expected before your scheduled session. This procedure ensures a seamless experience, enabling us to focus our time to your well-being. Additionally, consider exploring package bundles for potential cost savings and extended support.
How often are onsite clinics held, and where are they located?
Our onsite clinics are scheduled twice a week, in Radcliffe, Manchester, and Bridge Street, Central Manchester.
How are online clinics conducted, and what patient portal system is utilised?
Virtual consultations occur through either O-CONNECT or ZOOM, ensuring a secure online environment. Patients are granted access to a personalised portal, facilitating the efficient exchange of consultations, case details, prognosis, test results, prescriptions, and other relevant information.
Can you share details about the upcoming E-book launch?
Our NEW E-book is anticipated to launch by the end of Q4 2024, offering valuable insights into holistic health practices, herbal remedies, and lifestyle adjustments for improved well-being.
Does the clinic handle cases beyond endo-neuro-immune issues?
While our primary focus is endo-neuro-immune cases, our approach often extends support to other interconnected systems. We prioritise a holistic understanding for comprehensive health improvement.
Does the practitioner cater to a specific demographic?
Our practitioner works with individuals of all ages, genders, and backgrounds. We believe in inclusive healthcare and tailor our approach to meet the diverse needs of our clientele.
What credentials does the practitioner hold, and is she actively pursuing additional training?
Our Medical Herbalist is a registered and licensed member of the Complementary Medical Association, Quality License Scheme, and College of Naturopathic Medicine. Pursuing membership with Association of Master Herbalist and International Iridology Practitioners Associations, upon completion of Iridology our practitioner is highly trained and skilled, she actively pursues additional qualifications, ensuring the highest standard of care in the field of medicine.
What is Iridology, and when will you offer this service?
Iridology is a holistic diagnostic technique that examines the iris for insights into health and well-being, including inherent predispositions. At By Firdous® HEALTH, this service will be introduced by late summer 2024, offering personalised assessments through iris analysis.
How does By Firdous® HEALTH collaborate with Nationwide Pathology for patient testing?
At By Firdous® HEALTH, a partner clinic with Nationwide Pathology, patients are conveniently directed to both of our onsite clinics for pathology testing, ensuring streamlined access to comprehensive and tailored diagnostic services.
Ready to make a proactive step towards your well-being?
Secure your consultation today!
Who is our first point of contact for booking related inquiries and/or issues?
Patricia is our Medical PA, and our Patient Relations Manager. She is your first point of contact for any booking-related inquiries or issues. You can reach her via email at patricia@byfirdoushealth.com. Please note that we are currently updating our telephony systems, and Patricia's contact number will be available soon.
Why is it important to complete the consent form online before my appointment?
Completing the consent form online before your appointment is crucial, as it allows us to proceed with your consultation. Without a completed and submitted consent form, we cannot conduct your consultation. Make sure to click the “Complete” button at the bottom of the form to ensure it's submitted. If the form isn’t completed, you may be asked to fill it out during your appointment.
What test are available through your partnership with Nationwide Pathology?
We offer 115+ tests through our patient practitioner portal, and as a partner clinic with Nationwide Pathology, we can provide a broader range of services. This collaboration allows us to create tailored testing profiles for unique cases, ensuring the best possible care.
What is the new 30-minute consultation service?
Our new 30-minute consultation service is a cost-effective option designed for those seeking a brief consultation focused on immediate symptoms. It’s ideal for patients who want to try our services without committing to a longer, more comprehensive consultation. We also offer flexible payment options to accommodate your needs.
Why is openness and honesty important during our consultations?
Honesty is vital to developing an effective treatment plan. If you are not open about your medications or health situation, it limits our ability to provide the best care possible. Our goal is to work with you to achieve the best outcomes, so please be transparent with us during your consultation.
Are discounts available for testing services?
Discounts on testing services are limited to specific campaigns, promotions, and exceptional cases. While we strive to offer competitive pricing, please understand that not all services are eligible for discounts.
Take the first step towards better health-book your consultation now!
Do we offer bespoke prescriptions?
Yes, we have partnered with Edinburgh Clinic - Napiers Dispensary to offer bespoke prescriptions tailored to individual needs, including specialised tinctures, capsules, granules, topical solutions, and more. Processing time for bespoke prescriptions typically ranges from 1-4 working days after prescription submission. Furthermore, we collaborate with other practitioner-led dispensaries to offer a variety of prescription options that can seamlessly integrate into your treatment plan.
We stand with Palestine!
©Copyright 2024 By Firdous® HEALTH
All rights reserved.
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.